Common account questions
Passwords, usernames, logging in, logging out, whatever you need to know we will try and answer it here.
Yahoo users (or AOL users)
Yahoo delete your emails! Before email arrives in a spam / junk folder Yahoo can delete it to save their own server space. If you're a Yahoo user and your password never arrives (inbox or junk) then it will have been deleted. All we can suggest you do is complain to Yahoo as the more people who do this the better and move to a different email provider. You get what you pay for!
Password never arrived
When you join your password is sent instantly. There are no delays or queues and it never fails to send your password. So check your inbox and junk folders. If it's not there then see the note for Yahoo users, the same may have happend to you.
48 hour rule - deleted accounts
If you joined but did not login within 48 hours your account is automatically deleted. We do this to filter out people who entered fake or incorrect addresses.
How do I know if I have an account?
Visit the login page and select the 'forgot password' option. Enter your email address and the site will tell you if you have an account. If you have an account your current password will be sent to you, if you don't it will tell you.
I used to be able to login and now I cannot
If you logged in and set up your profile and then your username and password stops working your account may have been deleted. Use the information in 'How do I know if I have an account?' to see if you still have an account. Accounts are deleted if other members have reported you. To reduce our exposure to scammers we have very strict rules about profiles, messages and pictures. Break them and your deleted so please use the site with the upmost respect.
Asking for your password again
Use the 'forgot password' option, please don't email us asking for a password as we will not send it for security reasons.
Deleting an account
We have a page all about this and you will find the link in the footer of the site. If you can not login you account, please email us: support@seekadult.appspotmail.com
Email alerts
You can opt-out of emails by logging into your account and selecting the privacy menu found in the site's footer. You can opt-out of whatever alerts you wish.
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